Urb-it offers green last-mile deliveries across France and the UK through its couriers, for e-commerce, retail and the on-demand market. The couriers deliver to the end-customer by bike, cargo bike, public transport, or on foot. The company was founded in 2014 in Sweden, where it also has its headquarters. It is a certified B Corporation due to its impact and continuous innovation in sustainable logistics. Its partners are divided into two segments: carriers and retailers. Carriers are defined as delivery companies, whereas retailers are defined as brick-and-mortar stores and pure play e-commerce companies.
The company has not yet been profitable and is highly dependent on an improvement in its contribution margin and continued growth in volumes. It currently has a high cash burn rate, and it is a small player in a large and competitive market where competitors could emerge. Additionally, its partnerships with carriers and retailers generally span 1.5-2 years to begin with, so there is a risk of the partnerships not being extended after this period.