The Swedish Agency for Health Technology Assessment and Assessment of Social Services (SBU) has assigned Proact to manage its IT operations.
SBU selected Proact as the agency's new provider of managed data centre services. Selection took place by public procurement according to the coordinated framework agreement covering IT operations provided by the National Procurement Services, which includes Proact as a designated supplier. Services to be delivered are defined by a multiyear contract with an estimated total value of SEK 20 million over the duration of the contract.
The assignment includes managed services for IT infrastructure, networking and workplace, as well as a service desk function. In effect, Proact will act an extension of the agency's IT department, while also serving as advisors to SBU and as strategic partner to support the agency's further digitalisation.
Proact's workplace services enables SBU to shape a personalised user environment. This addresses the different needs of various professional roles, as well as the organisational requirements for mobility, confidentiality, service availability and performance. The workplace services are cloud-enabled, highly flexible and use a delivery model that allows SBU to quickly scale capacity to meet temporary needs.
"We are very pleased with receiving the trust of SBU to deliver IT as a Service, where Proact will manage operations and governance of the agency's entire IT environment. Leveraging Proact's private cloud platform, we will support the agency's roadmap for digitalisation, while providing significant operational flexibility," says Lena Eskilsson, Managing Director at Proact IT Sweden AB.
Proact's managed services portfolio covers all aspects of IT operations, from infrastructure and application management to end user support. Service delivery is based on Proact's certified, secure data centres, combined with select public cloud services. Proact's service desk acts as a single point of contact for all support events.
"We see a positive trend for Proact's private cloud and managed services. There have been new business wins and several public entities have joined us through the coordinated framework agreement," adds Lena Eskilsson.
This information was distributed by Cision http://www.cisionwire.se/